OUR GUARANTEE
We promise complete satisfaction! So, if you aren't 100% satisfied with an item, we'll exchange it; OR you can receive a full refund when you return it within 30 days of the purchase date, (excluding applicable shipping costs).
HOW TO ORDER
We believe in offering our customers the best method for the way you prefer to shop.
On The Internet:
- Navigate
Click on the PRODUCT or THEME you wish to view on the left of the screen. Or click the SEARCH button on the top of your screen to locate an item.
- Purchase
If this is an item you would like to purchase, enter the quantity and click ADD TO CART.
- Checkout
If you are finished shopping, click CHECKOUT. To verify what is in your shopping cart, click BASKET CONTENT on the top of your screen. From your shopping basket click CHECKOUT. Choose to either sign-in with an account or bypass account information to checkout directly.
On the Phone:
- You may call us toll-free in the U.S. at 1-888-977-4685 between the hours of 8am-5pm PT, Monday through Friday, (excluding holidays).
- If you are in Southern California please call 1-310-831-7774 during our normal business hours.
- You can also FAX us your credit card order 24 hours a day directly to our office at 1-310-831-7775. Just print out the order form upon checkout and fax it to us.
SALES TAX
Any items shipped within California, USA will be billed the applicable California state tax.
PAYMENT
God Sent Creations, Inc. accepts the following credit cards: Discover, Visa, MasterCard, and American Express. You may also send payment via the U.S. Mail with a check or Postal Money Order. Please be aware that personal checks may require up to seven days to clear our bank before your order can be processed. We do not accept C.O.D. orders. Payments made with credit card can also be faxed to our office 24-hours a day.
SHIPPING AND HANDLING
Your order will ship UPS ground unless other shipping is selected. On our order form you may select from various shipping options, and the amount for each option will be updated in your shopping cart. Orders to P.O. Boxes cannot be shipped via UPS or FedEx. We only ship to billing address unless you have an established business account with us.
For international shipping costs, please email: sales@godsentcreations.com, allowing for a 24-hours response.
ANTI-FRAUD SYSTEMS IN PLACE
We verify all credit cards for accurate information. For larger orders we will contact you directly to verify that you actually placed the order, for your protection.